Política de reembolso

RETURN & REFUND POLICY

30-Day Returns
If you are not satisfied with your purchase, you may request a return within 30 days of delivery.

Eligibility
To qualify, the item must be unused, in its original condition and packaging. For hygiene reasons, items that show signs of wear may not be eligible for a refund.

How to Start a Return
Email us at [support email] with your order number and the reason for the return. We will reply within 1–2 business days with return instructions. Please do not send items back without contacting us first.

Return Shipping
Customers are responsible for return shipping costs, unless the item arrived defective, damaged, or incorrect. In those cases, we will cover the cost.

Refunds
Once we receive and inspect your return, we will notify you by email. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping fees are non-refundable.

Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days of delivery with your order number and a photo. We will send a replacement or issue a refund.

Exchanges
Need a different size? Contact us at [support email] and we will help you.